Security and file privacy
Your files, access, and retention
Read how images are sent, how downloads are limited to your account, and when conversion files are scheduled for removal.
Current file policy
JPEG, PNG, and WEBP files up to 10 MB are processed only after you sign in and start a conversion.
- Keep your copy
- Download when ready
- Result access
- Account owner only
What happens to your image
File handling follows the same sequence for every conversion.
Before conversion
Selecting an image creates a local preview. The file is not sent until you choose Convert to Word.
During conversion
Your browser sends the image directly to the conversion service using temporary authorization. Service administrator keys are not included in the website.
After conversion
Download your finished document promptly. Automatic deletion within 24 hours is not guaranteed; use Conversion history to request deletion.
Access controls
Private task access
Result, history, preview, delete, and download requests require your account's authorization. Knowing a task reference does not replace signing in.
Protected downloads
Your browser requests DOCX files directly from the conversion service using temporary authorization. Download links do not contain access tokens, and downloaded documents are saved on your device.
Safer previews
Previews display text and tables. Scripts and embedded controls do not run, and converted content cannot load remote images.
Account data
Your profile, conversion references, and feedback are saved with AppBoss. Images and document contents are kept by the conversion service, not in your profile or history records.
Keep a copy of finished documents
ImageToWord does not copy conversion files into its own object storage. Download completed documents as soon as they are ready. Sanitized task status and timing data may remain for history, limits, and operational auditing.
Security questions: contract@imagetoword.co