Signing in with AppBoss
AppBoss handles Google sign-in and email verification codes for ImageToWord. It receives the information needed to authenticate you, including your email address and, when you choose Google, your Google sign-in details.
Your browser receives a short-lived access token that is kept in memory. A pending sign-in transaction is temporarily stored in the current tab and cleared when sign-in completes. ImageToWord does not create a sign-in cookie for this browser session. Our conversion service checks your authorization with AppBoss on each authenticated request.
An existing account with the same email is not automatically merged. Contact us if you need help connecting it. Signing out here also requests sign-out from AppBoss. If that request fails, you can retry it. Authorization is checked again when you request account or conversion data.
Scope and controller
This policy explains how ImageToWord team handles personal information when you use ImageToWord. Questions about this policy can be sent to contract@imagetoword.co.
Information we handle
We handle information needed to operate the service, including:
- Account details supplied through sign-in or registration.
- Images you submit, converted document files, and task metadata such as file type, status, and timestamps.
- Technical request data used for authentication, rate limiting, fraud prevention, and service reliability.
- Website usage data, such as page visits and browser information, collected through Google Analytics to understand how people use the site.
- Billing records when you use a paid account feature that is made available to you.
How we use information
We use information to provide conversions, authenticate accounts, enforce usage limits, deliver requested downloads, maintain security, support users, process applicable payments, and meet legal obligations. We do not use uploaded images or converted documents as public example content without separate permission.
Legal bases
Where applicable law requires a legal basis, we rely on performance of our agreement to provide requested services, legitimate interests in securing and improving the service, consent where we specifically ask for it, and compliance with legal obligations. The basis that applies depends on the information and the context in which it is processed.
File and record retention
Input and output files of finished, failed, or canceled conversions become eligible for automated cleanup 24 hours after task creation. Cleanup runs in the background without requiring you to visit the site. Failed attempts are retried, so actual removal may take longer.
After file cleanup, sanitized task status, timing, file category, usage limit, and operational audit data may remain. Accepted file deletion requests remove access while background cleanup finishes. Limited conversion and billing records may be retained for security, legal, and usage enforcement purposes.
Your choices and rights
You can delete individual conversion tasks from conversion history and update available account details in settings. Depending on your location, you may also have rights to request access, correction, deletion, restriction, objection, or portability. Send a request to contract@imagetoword.co. We may need to verify your identity before responding. You may also have the right to complain to the data protection authority that applies in your location.
International processing
Providers may process information outside your country. Where required, we use appropriate contractual or legal safeguards for international transfers.
Changes to this policy
We may update this policy as the service or legal requirements change. The effective date at the top of this page identifies the current version.